Our Chair and Board has been appointed and will oversee the set up and running of the Legal Ombudsman. The Chair of the Office for Legal Complaints is Elizabeth France. The Board has six members.
The Board has established two committees to help it fulfil its role of overseeing the running of the OLC and the creation of the Ombudsman scheme. These are an Audit and Risk Committee and a Remuneration and Nomination Committee.
The Audit and Risk Committee is responsible for ensuring the maintenance of appropriate audit and risk processes within the organisation and the governance of the internal audit and external audit programmes.
The Remuneration and Nomination Committee is responsible for the overall remuneration approach and policy relating to all members of staff at the OLC.
The OLC Board will publish details of expenses claimed on a quarterly basis. Due to the structure of the Legal Services Act, the OLC Board expenses are met by the Legal Services Board.