Our Board is officially called the Office for Legal Complaints or OLC.
It is charged with overseeing the set up and running of the Legal Ombudsman by the Legal Services Act 2007.
The Chair of the Office for Legal Complaints is Elizabeth France. The OLC has six members.
Our Board has established two committees to help it fulfil its role of overseeing the running of the OLC and the Legal Ombudsmen.
The Audit and Risk Committee is responsible for ensuring the maintenance of appropriate audit and risk processes within the organisation and the governance of the internal audit and external audit programmes.
Constitution and Terms of Reference; Audit and Risk Committee
The Remuneration and Nomination Committee is responsible for the overall remuneration approach and policy relating to all members of staff at the OLC.
Each member of the Office for Legal Complaints declares their interests. These are checked and updated quarterly. If you would like to see the register then please click here:
The OLC Board will publish details of expenses claimed on a quarterly basis. Due to the structure of the Legal Services Act, the OLC Board expenses are met by the Legal Services Board.
The Office for Legal Complaints agreed to publish the minutes of their meetings. We will publish these here.
21 June 2010 - Agreed Board minutes
17 May 2010 - Agreed Board minutes
19 April 2010 - Agreed Board minutes
22 March 2010 - Agreed Board minutes
22 February 2010 - Agreed Board minutes
18 January 2010 - Agreed Board minutes
14 December 2009 - Agreed Board minutes
23 November 2009 - Agreed Board minutes
19 October 2009 - Agreed Board minutes
28 September 2009 - Agreed Board minutes